How to Recover Your Lost JAMB UTME PIN or Email Address Via SMS
Nuelson Penuel
Friday, January 17, 2025
Education
The Joint Admissions and Matriculation Board (JAMB) is an essential body responsible for conducting the Unified Tertiary Matriculation Examination (UTME) and Direct Entry (DE) into Nigerian universities and other tertiary institutions. For prospective candidates, securing access to their JAMB details is crucial for checking results, making corrections, and completing other administrative tasks. However, there are times when candidates lose access to their JAMB email address, PIN, or confirmation code. This blog post will guide you on how to recover these essential pieces of information.
##Recovering Your JAMB Email Address, Profile Code or Pin
It is a mandatory option to provide your jamb PIN,. profile code and email when registering for jamb.
However, if you've lost any of these JAMB details such as your PIN, email address, or confirmation code, you don't have to worry as this post we guide you through the steps required to recover them.
##How to Recover Your JAMB Confirmation Code
To recover your JAMB confirmation code, send "Resend" as an SMS from your jamb registered phone number to 55019.
Make sure it is the phone number you used to register for jamb else it won't work. Also do ensure that you have airtime in your sim card.
##How to Recover Your Lost JAMB UTME PIN or Email Address Via SMS
To recover your purchased UTME PIN, type "UTMEPIN" as an SMS from your registered GSM number and send to 55019.
##How to Recover Your Lost JAMB UTME PIN Via SMS
1. Visit the JAMB eFacility Portal on http://www.jamb.org.ng/eFacility/CandPay/InitPay#
2. Click the option that says “Retrieve Pin.”
3. Enter your confirmation code.
4. Click on Get UTME Pin or Get DE Pin to retrieve your PIN.
By following these steps, you should be able to recover your lost JAMB pin and continue with your registration process.
##How to Recover Your Lost JAMB Email Address
The email address used during JAMB registration is vital for accessing your JAMB profile, receiving notifications, and other correspondence. If you forget or lose access to it, follow these steps:
1. Check Your Email Accounts: Begin by searching for emails from JAMB in any of your email accounts. Look for keywords like "JAMB," "UTME," "DE," or "JAMB Profile" in your inbox, spam, or junk folders.
2. Jamb registration slip: Visit jamb portal and click on reprint jamb registration slip.
3. CBT center: Visit any CBT center and provide your jamb registration number or profile code. They will have access to your jamb account then tell you the registered email.
4. Jamb efacility portal: You can also recover your jamb email address by visiting the jamb efacility portal by following these steps
1. Visit the JAMB eFacility Portal on http://www.jamb.org.ng/eFacility/CandPay/InitPay#
2. Click the option that says “Retrieve Pin.”
3. Enter your confirmation code.
4. Click on Get UTME Pin or Get DE Pin to retrieve your PIN.
5. Contact JAMB Support: If the above options fail, you can contact JAMB support for further assistance. They may ask for information like your name, examination year, and UTME or DE registration number. You may be asked to provide additional verification to ensure your identity.
##Important Tips to Prevent Future Loss
Losing your JAMB details can be a hassle, but there are simple ways to ensure this doesn’t happen in the future. Here are some helpful tips:
Use a Valid and Accessible Email: Make sure the email address you provide during registration is one you actively use and have access to. It’s advisable to use an email account with good security practices.
Save Your Registration Details: After registration, keep a secure copy of your JAMB details such as your email, PIN, and confirmation code in a safe place. Consider using password managers or encrypted digital storage for safekeeping.
Regularly Check Your Profile: Log in to your JAMB profile occasionally to check for updates and ensure that your contact details are accurate and up-to-date.
Contact Support Immediately: If you encounter issues or forget your details, don’t delay in contacting JAMB customer support. The quicker you act, the better the chances of a smooth resolution.
##Conclusion
Recovering your JAMB UTME or DE email address, PIN, or confirmation code may seem challenging, but with the proper steps and support from JAMB, you can regain access to your account. Always ensure your registration details are secure and accessible to avoid future inconvenience. Should you face issues, remember that JAMB offers multiple ways to assist candidates, so don't hesitate to reach out for help.
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