AN ASSESSMENT ON THE ATTITUDE OF SECRETARIES THAT LEAD TO FRICTION IN THE OFFICE AND WAYS FOR IMPROVEMENT

An assessment on the attitude of secretaries that lead to friction in the office and ways for improvement. Attitude of secretaries involve the behaviour and the character of a secretary in the office how he/she relate with her boss. This study comprises of five chapters . Chapter one the background the of study. It gives an overview of the said topic. Chapter two focuses on the review of related literature, it outlined in detail past authors work on the topic, the need, aim, importance of attitude of a secretary to her boss chapter three centered on research designed, it shows the various approaches used by the researcher in collecting data for the presentation of data analysis. While chapter five give a summary, recommendation and conclusion on the topic. From the study it recommended that secretaries should have a good behaviors in her office in order to avoid friction in the office and with her boss. This study revealed that for a secretary to be a good personal in the office he/she should have a good relation with boss. The study recommends that the secretary should have a good relationship with other people, the study also recommend the improvement her attitude