THE RELEVANCE OF MOTIVATION AND INDUSTRIAL HARMONY TO THE BANKING SECTOR(A CASE STUDY OF FBN, AFIKPO)

This project deals with motivation and industrial harmony in banking industry. The focus is within first bank plc Afikpo theoretically, motivation and industrial harmony falls within the frame work of personal management in business organization. The researcher problem in this work is investigating the effect of motivation and industrial harmony to the productivity of first bank employees so as to find out factors influencing it, its objectives, and related problems and how it can be improved. The method of this project is descriptive and explanatory based on systems approach methodology. Motivation has a direct impact on productivity based on the above findings, the research concludes as follows; the agrees with the theories propounded by different motivational theorist like Maslow (1970) and MC Gregory who opined that four men to put in extra effort in achieving the organizational goal, they need to be spurred with the appropriate and proportionate motivational factor.